The General Terms and Conditions of the company Praxis Expert (as of 01.01.2024)

§ 1 Scope

The seller's deliveries, services, and offers are made exclusively on the basis of these terms and conditions. They also apply to all future business relationships, even if not expressly agreed upon again. These terms and conditions are exclusively valid. We only recognize opposing or deviating conditions of the purchaser if we expressly agree to them in writing.

§ 2 Conclusion of Contract

Until acceptance of the order, all our offers are subject to change. By placing the order, the client confirms all plans, dimensions, and colors specified in the order as correct. It is their responsibility to verify these before placing the order. If the client's order deviates from our offer, a contract is only concluded after our confirmation.

§ 3 Delivery

The delivery periods are specified in the order confirmation or in the partial invoice. The delivery period up to the agreed delivery date/delivery period begins with the final signed approval of the detailed planning or with the award of the contract.

§ 3.1

If the performance owed by us is delayed due to force majeure, lawful strikes, war, pandemics, unavoidable inability on our part or that of one of our suppliers, as well as adverse weather conditions, the agreed delivery period is extended by the duration of the delay. If the delay persists unreasonably long, each contracting party can withdraw from the contract without compensation. The client's right to claim damages instead of performance or delay damages remains unaffected. If the contractor is unable to deliver on the agreed date due to circumstances attributable to the client, the risk passes to the client at the time they are notified of our readiness to deliver. Storage costs are borne by the client. We reserve the right to assert further delay costs.

§ 3.2

If the buyer is in default of acceptance or culpably violates other obligations to cooperate, we are entitled to claim damages incurred by us as a result, including any additional costs. We reserve the right to assert further claims. If the above conditions are met, the risk of accidental loss or deterioration of the purchased item passes to the buyer as soon as they are in default of acceptance or debtor's delay.

§ 4 Payment Terms

All our prices are exclusive of statutory value-added tax, unless otherwise stated. The payment terms are determined individually in the offer.

§ 5 Retention of Title

We reserve ownership of the goods until full payment of all our current and future claims arising from the delivery of a facility and/or the sale of goods (hereinafter: "reserved goods") and/or an ongoing business relationship (secured claims).

§ 6 Warranty and Complaints

§ 6.1

Reasonable deviations regarding color and growth-related grain patterns, especially concerning reordered goods or other pieces of furniture, remain reserved, as far as these are inherent in the nature of the materials used (solid woods, veneers, leather, fabrics) and are customary in trade. Likewise, customary and reasonable deviations from dimensions remain reserved for the purchaser. Acceptance cannot be refused for minor defects. The client is obliged to accept the work produced under the contract, unless acceptance is excluded according to the nature of the work. If obvious defects are not reported in writing at acceptance, the client has no rights to subsequent performance, self-performance, withdrawal, or reduction.

§ 6.2

Praxis Expert provides a warranty of 2 years on all installations. The statutory warranty rights of the German Civil Code (BGB) apply to consumers.

§ 6.3

In the case of justified complaints, the contractors have the choice to either rectify the defective goods or to provide the client with a replacement upon return of the objected item. If rectification or replacement is impossible, fails even after the second attempt at rectification, or is refused, the client may, at their discretion, demand a reduction in the purchase price, rescission of the contract, or undertake rectification themselves and claim reimbursement of the necessary expenses.

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§ 7 Jurisdiction

If the client is a merchant, legal entity under public law, or a special public fund, the exclusive place of jurisdiction for all disputes arising from this contract is the registered office of BWN Möbelbau GmbH in Berlin.

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